But now, Microsoft can center their productivity and integration story around Teams rather than Groups,” said Sy. “It’s still the behind-the-scenes backbone of Office 365. In a sense, Teams goes a step further than Groups, acting as a more tangible thread connecting users and apps across the organization. When a team is first set up, a Microsoft 365 Group is automatically created, along with related services such as a SharePoint site and OneNote access. Teams can range in size and scope from an entire business down to a more focused shared-interest group. Teams consists of one or more, well, “teams” - essentially groups of employees within an organization, such as marketing or design department staff. How to use Microsoft Teams: Channels, teams and messaging It’s supported across all major operating systems, such as Windows, macOS, iOS and Android. Teams is available as a desktop app, via web browser, and as a mobile app. “Microsoft saw early on that an integrated hub bringing together persistent chat, files and videoconferencing was going to be the future of enterprise collaboration,” said Sy. The collaborative workspace serves as the connective tissue that joins Microsoft 365 apps filling a “critical void” for Microsoft, said Dux Raymond Sy, chief brand officer, Microsoft MVP and regional director at Microsoft partner AvePoint. Think of it as a “digital translation of an open office space,” as a Microsoft spokesperson put it. Teams can serve as an alternative to - or even replace - email communications entirely, but it also acts more broadly to connect workers and their apps, particularly for remote workers. “Teams has emerged as a star product rather than an add-on that is bundled within a larger productivity suite,” said Raul Castanon, senior analyst at 451 Research / S&P Global Market Intelligence.

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