If you purchased a Premium subscription directly from Qustodio, when you close your account, Qustodio will automatically cancel your subscription and it won’t be renewed at the end of the term. What happens with my Premium subscription? Check our Help Center for how to uninstall Qustodio from an Android, iOS, Windows or Mac device. You should make sure you uninstall Qustodio from all of your associated devices before closing your account, as your Qustodio credentials are needed to execute this. Closing your account will remove the entire history and rules for all children and devices associated with your account.Ĭlosing your account won't remove Qustodio from your devices. When you close a Qustodio account, all the information available in your Family Portal is lost and cannot be retrieved. You can remove Qustodio's Parents App as any other app on iOS devices: just press on it until the icons start shaking and then press the X on the corner of the app.What happens when you close your Qustodio account? That's it! Qustodio has now been uninstalled from your iOS device.

Enter the Removal Passcode you've received by email when installing.Ĩ. If requested, enter your iOS device unlock code.ħ. Then, follow these steps on the iOS device:Ħ. How to uninstall older versions of Qustodio for iOSįirst, go to your Parent Dashboard and to Settings > Devices and remove the device from there. Hold the Qustodio app icon for a few seconds, until it starts shaking, and then click on the cross to remove it.ĩ.

Enter the password of your account and tap Log inĦ.

To remove the Kids App Qustodio from your child's iOS device follow these steps on the device:Ģ. How to uninstall the Kids App Qustodio for iPhone and iPad If you are not sure which version of Qustodio is installed on your device, please click here. To remove a previous version of Qustodio, go here. Important: These instructions will assist you to remove the latest version of Qustodio for iOS.

How to delete qustodio